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Payment and shipping

Shipping costs

At NAILS FACTORY we understand the term "shipping costs" to mean the costs for postage, packaging and logistics. This includes the transaction fees associated with individual payment types. All shipping costs include applicable VAT. We are happy to deliver to the countries listed below. Please refer to the following table for the shipping costs to the relevant country.

Deliveries to Germany and abroad
Country
Shipping costs
Currency
German FlagGermany
5.90
EUR
Great Britain FlagGreat Britain
9.90
EUR
Danish flagDenmark
18.90
EUR
Austrian flagAustria
9.90
EUR
Greek flagGreece
18.90
EUR
Swiss flagSwitzerland
17.50
EUR
Slovak flagSlovakia
18.90
EUR
Italian flagItaly
9.90
EUR
Slovenian flagSlovenia
18.90
EUR
Dutch flagNetherlands
15.90
EUR
Finnish flagFinland
18.90
EUR
French flagFrance
9.90
EUR
Liechtenstein flagLiechtenstein
19.90
EUR
Belgian flagBelgium
9.90
EUR
Maltese flagMalta
29.90
EUR
Spanish flagSpain
15.90
EUR
Polish flagPoland
18.90
EUR
Romanian flagRomania
18.90
EUR
Turkish flagTurkey
34.90
EUR
Cypriot flagCyprus
18.90
EUR
Czech flagCzech Republic
18.90
EUR
Swedish flagSweden
18.90
EUR
Portuguese flagPortugal
18.90
EUR
Luxembourgish flagLuxembourg
18.90
EUR
osnia-and-HerzegovinaBosnia and Herzegovina
24,90
Euro
Croatia FlagCroatia
24,90
Euro
Hungary FlagHungary
12,90
Euro
Irland FlagIreland
15,90
Euro
Lithuania FlagLithuania
18,90
Euro
Hungary FlagEstonia
18,90
Euro
Montenegro FlagMontenegro
24,90
Euro
Norway FlagNorway
18,90
Euro
Bulgaria FlagBulgaria
18,90
Euro
Latvia FlagLatvia
18,90
Euro
USA FlagUSA
29,90
Euro
Canada FlagKanada
29,90
Euro

 

Your country is not on the list? Please contact us at service@nails-factory.eu and we will see what we can do for you right away. Please note that these shipping costs do not apply for wholesale customers.

Our bank details
Bank
Account Holder
IBAN
BIC
Deutsche Bank
Nails & Beauty Vertriebs GmbH
DE02210700240016140600
DEUTDEDB210

 

For the sake of completeness, here are our German bank details (account number/sort code) as well

 

Bank
Account Holder
Account No.
Sort Code
Deutsche Bank
Nails & Beauty Vertriebs GmbH
016140600                             
21070024

 

Delivery time

Unless otherwise stated in the item description, orders within Germany are usually delivered within 1 - 3 working days after receipt of payment. Cash on Delivery (COD) orders are forwarded to our logistics centre for immediate processing. Orders for destinations outside Germany are usually delivered within 5 - 7 working days. Longer delivery times may apply for deliveries to islands, e.g. Cyprus. The delivery time for the payment types bank transfer or prepayment commences after your payment was received. Please note that deliveries are made on Sundays or bank holidays.

We will inform you immediately of any delays in delivery or shipping.

Logistics partner

DHL is our logistics partner for deliveries in Germany and abroad. DHL offers a delivery tracking service on their homepage. You will need the tracking number from your order confirmation email to track the status of your shipment.

Payment types
The following payment types are available for deliveries in Germany
Prepayment logo
Advance payment

  • no additional fees
  • Your order will be dispatched as soon as NAILS & BEAUTY FACTORY registers the receipt of your payment.
Maestro Card Logo Visa Card Logo
Credit card payment

  • no additional fees
  • NAILS & BEAUTY FACTORY accepts VISA, Verified by VISA and MasterCard. The credit card details you enter during the order process are captured and stored by our financial service provider HSO GmbH. These details are forwarded directly and exclusively to the credit card company involved in the payment process.
  • NAILS & BEAUTY FACTORY does not store your credit card information.
PayPal Logo
Pay with PayPal

  • no additional fees
  • Your bank or credit card details are stored by PayPal. That is why you are not asked for these details every time you make an online purchase, which makes PayPal a very secure payment process. You can pay with just two clicks and save yourself a lot of time and effort.
Sofort Logo
Payment by Sofortüberweisung (instant transfer)

  • no additional fees
  • NAILS & BEAUTY FACTORY receives immediate confirmation once your payment is completed. Your order is then directly prepared for shipping and handed over to our parcel service.
Cash on Delivery (COD) Logo
Cash on Delivery (COD)

  • Cash on Delivery (COD) incurs an additional surcharge of €2.50 per order.
  • When paying Cash on Delivery, you pay the invoice amount directly to the delivery person when you receive your order.
  • Please note that if you pay COD, an additional delivery surcharge of up to €2.00 may be incurred.
The following payment types are available for deliveries outside Germany
Prepayment logo
Advance payment

  • no additional fees
  • Your order will be dispatched as soon as NAILS & BEAUtY FACTORY registers the receipt of your payment.
Maestro Card Logo Visa Card Logo
Credit card payment

  • no additional fees
  • NAILS & BEAUTY FACTORY accepts VISA, Verified by VISA and MasterCard. The credit card details you enter during the order process are captured and stored by our financial service provider HSO GmbH. These details are forwarded directly and exclusively to the credit card company involved in the payment process.
  • NAILS & BEAUTY FACTORY does not store your credit card information.
Postpay-Card-LogoCarte  BleueDankort Debitcard
Debit card payment

  • no additional fees
  • NAILS & BEAUTY FACTORY accepts Postepay Card, Carte Bleue und Dankort Card.. The debit card details you enter during the order process are captured and stored by our financial service provider HSO GmbH. These details are forwarded directly and exclusively to the debit card company involved in the payment process.
  • NAILS & BEAUTY FACTORY does not store your debit card information.
PayPal Logo
Pay with PayPal

  • no additional fees
  • Your bank or credit card details are stored by PayPal. That is why you are not asked for these details every time you make an online purchase, which makes PayPal a very secure payment process. You can pay with just two clicks and save yourself a lot of time and effort.

 

Returns

Please note that we can only accept and process returns sent to the address below.

Nails & Beauty Factory GmbH
c/o docData
Kölner Straße 10
48163 Münster-Amelsbüren
Germany

We cannot accept or process returns sent to any other address.